West Connect Domestic Violence Services provides refuge (including crisis and transitional accommodation and support) for ALL women and children - single, older, Aboriginal, lesbian or transgender - who are suffering domestic violence or relationship abuse in the Rooty Hill area. Call (02) 4732 2318 for assistance.
Help stop violence against women - your donation to West Connect Domestic Violence Services will enable us to continue our support of emotionally, physically and verbally abused women and children in the Penrith, Blue Mountains/Katoomba, Blacktown/Rooty Hill and Hawkesbury areas.

Refuges (Crisis Accommodation)


DV West has refuges in 4 locations in the Nepean, Blue Mountains, Blacktown/Hills districts. Crisis accommodation is provided to women who need immediate, safe accommodation and support due to domestic violence. As the name implies this type of accommodation is short-term and somewhere for women and their children to stay and gain support while they consider their longer-term options. We have two refuges that cater for women with children, one for women without children and a specialist Aboriginal women and children’s refuge. Crisis accommodation generally consists of individual bedrooms with shared lounge, kitchen and bathroom facilities (except for Wimlah which has self-contained units).

Trained staff with expertise in the area of domestic violence provide specialised support to women through their crisis. Women who come to the refuge are allocated their own support worker who will assist them with information, support and advocacy. All refuge locations are secure buildings with access to staff support 24 hours.



The crisis refuge in the Penrith area has been operating for more than 30 years and has grown and developed over the years. The refuge is situated in a large house with a safe fenced backyard, play equipment and child care building where the children’s program and activities are held.

Aboriginal Friendly  Gay Friendly



Wirrawee Gunya means ‘Women’s Shelter’ in the local Aboriginal Darug language and is located in the Nepean area. This service was established to meet the specific needs of Aboriginal women and children and is staffed by skilled, trained Aboriginal support workers. The refuge is set on a large block with an outdoor activities room and children’s play and program building and play equipment.

Aboriginal Friendly  Gay Friendly


Blue Mountains

Located in the Blue Mountains, this refuge accommodates women and children in individual self-contained units in a complex attached to a common-room where women and staff can meet. There is also a children’s play/activities room on-site.

Aboriginal Friendly  Gay Friendly  Disability Friendly  (Disability access and facilities available in one unit only)



Located in the Blacktown area, this large, purpose-built 6 bedroom service is for women who are alone and do not have any accompanying children currently in their care. Pregnant women can be accommodated, unless the birth or their child be imminent, in which case a place in a women and children’s service may be more appropriate. The refuge also has on-site pet shelters for those women who need a safe place for their companion animals.

Aboriginal Friendly  Gay Friendly Disability Friendly  Pet Friendly


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Wimlah refuge self-contained units
Bedroom at Wirrawee Gunya
Excercise equipment
Exercise area at Wirrawee Gunya
Kitchen at Jessie Street
Bedroom at Jessie Street
Group and meeting room at Jessie Street
Jessie Street Loungeroom
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