West Connect Domestic Violence Services provides refuge (including crisis and transitional accommodation and support) for ALL women and children - single, older, Aboriginal, lesbian or transgender - who are suffering domestic violence or relationship abuse in the Rooty Hill area. Call (02) 4732 2318 for assistance.
Help stop violence against women - your donation to West Connect Domestic Violence Services will enable us to continue our support of emotionally, physically and verbally abused women and children in the Penrith, Blue Mountains/Katoomba, Blacktown/Rooty Hill and Hawkesbury areas.

Thank you for your interest in a career with West Connect Domestic Violence Services. Positions for which we are currently recruiting are shown below.

(For Volunteer interest, please see the Programs & Events page.)

Please note, if you are interested in other roles, you may wish to submit your resume for future reference. In that case, please forward it along with your current contact details, to: info@wcdvs.org.au

You will be contacted if a position for which you may be eligible to apply becomes available.



  • To be female is a genuine requirement for these positions under (Section 31 of the Anti-Discrimination Act 1977)
  • Renumeration: $100,000 (including super) + salary sacrificing

About the business and the role

Using a feminist framework that acknowledges a gendered analysis of domestic violence, West Connect Domestic Violence Services aims to provide a holistic response to women with and without accompanying children who are experiencing domestic and family violence and related homelessness, emphasising the principles of empowerment, self-determination and an acknowledgement of the dynamics of domestic violence in a political and social context.  We do this through the provision of direct support, safe accommodation and housing options and programs that aim to create a non-violent community where women and children, regardless of their social and cultural background, age and sexual orientation, will have access to the knowledge and supports needed to take control over their own lives. West Connect Domestic Violence Services is guided by principles of social justice and equality.

West Connect Domestic Violence Service Inc. (WCDVS) is a not-for-profit organisation.

WCDVS manages four women’s refuges in Nepean/ Blue Mountains and Blacktown / Hills districts, including one Aboriginal specific refuge. We also provide Outreach support services to women who have experienced domestic and family violence in our Community Hubs at Penrith, Katoomba, Doonside and Rouse Hill.

Job tasks and responsibilities

We are seeking a skilled and experienced Manager to oversee the management of our operations and service delivery in the Blue Mountains region located in Katoomba. The Manager is responsible for coordinating staff, day-to-day operations, and the implementation of the organisation’s policies and procedures. The Manager will support and resource staff to uphold best practice in their case management practices. The Manager reports directly to the Chief Executive Officer. The position will provide regular supervision to staff in the Crisis and Transitional service hubs.

Skills and experience


  1. Demonstrated understanding of the issues relating to domestic and family violence
  2. Demonstrated experience in resourcing and supporting a skilled and cohesive team to respond effectively to the crisis, transitional and early intervention and prevention of the needs of women and children experiencing Domestic and Family Violence
  3. Demonstrated understanding of a trauma-informed approach to support women and children to recover and heal from the emotional and psychological effects of Domestic and Family Violence
  4. Experience in maintaining staff support, supervision and staff development needs
  5. Understanding and a willingness to work from a feminist framework
  6. Proven ability to work with, and oversee the delivery of casework to women and children with complex needs
  7. Demonstrated ability to develop and maintain networks and linkages within the community and with government agencies to advocate for clients on issues related to domestic and family violence
  8. Demonstrated excellent organisational, interpersonal and communication skills
  9. Proven ability to effectively manage conflict
  10. Understanding of basic IT skills and proficiency in working with Microsoft Office programs
  11. Availability to work after hours and on weekends upon request
  12. Current NSW driver’s licence
  13. Access to reliable vehicle


  1. Experience working with Aboriginal women in a culturally sensitive manner
  2. Previous experience working in a Specialist Homelessness Service
  3. Familiarity with housing entitlement systems and procedures
  4. Current first aid certificate
  5. Telephone / Mobile phone coverage

A full position description is available at this link: Manager – Job Description

How to apply for this job.

No deadline – Please apply as soon as possible.

All applications emailed to Catherine.g@wcdvs.org.au

For questions and enquiries, please call 02 4732 2318 or email: Britta.w@wcdvs.org.au.

Employment as per SCHCADS Award

  • ONLY applications addressing the Essential and Desirable selection criteria for employment will be considered
  • Please provide 2 recent employer references
  • Successful applicants will be required to undergo a “Working with Children” and a “Criminal Record” check prior to commencement of employment



  • 35 Hours Full Time
  • To be female is a genuine requirement for these positions under (Section 31 of the Anti-Discrimination Act 1977)

Agency overview

West Connect Domestic Violence Services (WCDVS) provides a holistic response to women and children who are experiencing domestic and family violence and related homelessness. Our organisation works to prevent and respond to domestic violence through evidence-based programs, support and services. We utilise the principles of empowerment and self-determination to support and advocate for woman and children to live lives free from inequality and violence. West Connect Domestic Violence Service works across the Penrith/Nepean/Blue Mountains/Blacktown/Hills and Hawksbury districts.

We are a not-for-profit organisation for more information about our work and values please visit http://www.wcdvs.org.au/

About the position:

We are seeking a caseworker who is skilled in providing specialist support  and collaborative case management to women and  their child(ren) who are survivors of domestic violence. The successful applicant will be willing to undertake further training in using a trauma-informed and strength-based approach in their work


  • Understanding the drivers and gendered nature of violence against women
  • Proven ability to provide case management providing direct support, assistance and advocacy for women and children
  • Demonstrated ability to work collaboratively with colleagues, other services and government agencies
  • Excellent organisational, interpersonal and communication skills
  • Proficiency in Microsoft Office Programs
  • Availability to participate on an on-call roster
  • Current NSW drivers licence


  • Ability to work with Aboriginal and CALD women and children in a culturally sensitive manner
  • Current first aid certificate

Employment as per SCHCADS Award.

A full Position Description is attached below.

How to apply for this job

To apply for the position:

  • Please address individually each of the Essential and Desirable Criteria set out above
  • Provide your most recent CV
  • Provide the contact details of 2 referees

Successful applicants will be required to undergo a “Working with Children” and a “Criminal Record” check prior to commencement of employment.

Email applications to: info@wcdvs.org.au using the subject line: Domestic Violence Specialist Worker application via EthicalJobs.

Enquiries: 02 4732 2318

Closing date: No closing date but please have your applications in asap to be considered for this position.

Supporting materials:

Domestic Violence Specialist Worker


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